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How a Capture Travels Tokens Sending a Note How Routing Decides The Inbox The Queue Inbox Keys RelatedHow a Capture Travels
Follows a note from the phone to an event, a team or the inbox.
- Capture
- A note sent from a phone. Coach Binder stores its text exactly as sent.
- Token
- A key that lets an app on your phone send notes to Coach Binder in your name.
- Inbox
- Holds each capture without a clear match. The capture stays in the inbox until you file or discard the capture.
- An app on the phone, such as a shortcut, sends the note's text with a token.
- Coach Binder stores the text exactly as sent. Nothing ever edits the stored text.
- Coach Binder matches an event or team first, then the players the note names.
- A confident match becomes a private note in the token owner's name. An uncertain match goes to the inbox for you to file.
Tokens
A token is a key for another app, such as a phone shortcut. The app uses the token to send notes to Coach Binder in your name.
- Click the account icon at the top right, then the Tokens tab. On a phone, click Settings in the menu.
- Make one token for each app.
- Click New Token at the top of the page. Cancel closes the form.
- Enter a Label and click Add Token. The token appears once.
- Copy the token into the app immediately. The token never appears again.
- Click I Copied It to close the token box.
| Label | Created | Last Used | Status | |
|---|---|---|---|---|
| Shortcut on phone | Sep 3, 2026 | Oct 6, 7:42 pm | Live | |
| Old tablet | Aug 12, 2026 | Revoked |
- Label
- The name of the app that uses the token. Use a name you will recognize later.
- Owner
- The member who created the token. Every note sent with the token carries the owner's name.
- Teams
- Notes match only to teams the token's owner can see.
- Created and Last Used
- The date each token was created and the last time an app used the token.
- Status
- Live or Revoked. A revoked token no longer sends notes.
- Revoke
- Opens a confirm band. Click Revoke It to turn the token off. Coach Binder then refuses every note the app sends.
Sending a Note
Any app that makes web requests can send a note. The request needs only the text and the token.
POST /api/notes
Authorization: Bearer <your token>
Content-Type: application/json
{"text": "10U: great gap control from 12 tonight",
"occurred_at": "2026-10-06T19:42:00-07:00"}
- text
- Required. The note's text, up to 4000 characters.
- occurred_at
- Optional. The time you made the note. Leave the field out to use the arrival time.
- external_id
- Optional. Your app's own id for the note. Sending the same id again with the same token creates nothing new.
- event_id, team_id
- Optional. Files the note to that event or team when the token's owner can see that event or team.
- source
- Optional. A short label for the sending app, up to 60 characters. The inbox shows this label.
occurred_at. Use an app that queues notes and sends each note's time.
The reply carries a short summary, such as the player and team, for the app to show.
A refused note gets a reply with an error code and a message.
- error
- A short code the app can check, listed below.
- message
- A plain sentence the app can show to you.
- details
- Sent with
invalidonly. Names each field that failed and why.
| Code | HTTP Status | Message |
|---|---|---|
unauthorized
| 401 | The note did not save. The token is not valid. |
rate_limited
| 429 | The note did not save. Too many notes arrived this minute. Wait 1 minute. |
paused
| 402 | The note did not save. This workspace is paused. A workspace owner restarts the workspace on the Billing page. |
invalid
| 422 | The note did not save. |
How Routing Decides
Coach Binder checks these steps in order and stops at the first match.
- Named in the RequestThe event or team the request names comes first.
- Team at the StartA note starting with 10U files to that team.
- One Event RunningCounts as running from 15 minutes before the start to 30 minutes after the end. Players match that event's rosters.
- UnsureTwo events at once, a tie between players, or no event and no team. The note goes to the inbox.
- An event or team named in the request comes first.
- Next comes a team named at the start of the note, such as
10U:. The note files to that team's running event, or to the team itself. - If exactly one event was running when you made the note, the note files to that event. An event counts as running from 15 minutes before it starts to 30 minutes after it ends.
- If two or more events were running, the note goes to the inbox. The exception is a note that names the team of one of those events.
- If nothing was running but one event is within 90 minutes, the note goes to the inbox. The inbox suggests that event.
- Otherwise a team named anywhere in the text files the note at team level. With no team named, the note goes to the inbox.
Coach Binder matches players only against the rosters at that event, or the team's roster for a team note. Coach Binder never searches every player in the workspace.
The Inbox
Holds phone notes that Coach Binder could not match to a player or event. Click the inbox icon at the top right of any page to open it. Its badge counts the notes waiting.
- Review card
- Shows one capture with its text and Reason.
- Reason
- Says why Coach Binder did not file the note.
- Event
- The event the note goes on. Select Team Note to file the note on the whole team.
- Earlier This Week
- Marks events from the seven days before the note. The marked events appear only when the note's own day has no event.
- Team Note for any team
- A note that names no team offers a Team Note for each of your teams. Selecting a team matches the note's names against that roster.
- Event names
- Each event shows its rink or location. The rink tells apart two events at the same time.
- Player
- The players the note is about. Select Nobody for a note about no player.
- Visibility
- Who reads the note. Private is you only. Staff adds the other coaches.
- Attach
- Files the note and opens the next capture. Attach stays off until an event or a team is selected.
- Queue tags
- Each note in the queue carries a short reason, such as No Event Then. The review card gives the full reason.
- Deleted events
- A deleted event never takes a note, from the phone or the inbox.
- Back and Skip
- Move to the previous or next capture in the queue.
- Discard
- Closes the capture without filing the note. Coach Binder still keeps the capture and its text.
- Remember Alias
- Saves the word in the note as another name for the chosen player. Appears only when a match came from a close spelling.
| Who | What They See in the Inbox |
|---|---|
| Staff | Their own captures. |
| Members and Roles at Edit | Everyone's captures. |
| Families | Never see the inbox. |
An empty inbox says what appears there and how to sort each note.
The Queue
Lists every capture in the inbox (oldest first), beside the review card. Click a row to open that capture.
- Sure
- Marks a capture whose event or team matched with at least 90% confidence. Every player in the capture also matched.
- Attach N Sure Notes
- Files every Sure capture together. The button is at the top of the page. Confirm in the band that opens.
- Keep Them in the Inbox
- Closes the band without filing anything. Press Esc to do the same. The inbox keys stay off while the band is open.
- Visibility
- Notes you attach from the inbox are Private or Staff. The inbox never shares a note with families.
Inbox Keys
Lists the keyboard keys for the review card. A touch screen hides the key hints.
| Key | Action |
|---|---|
| Enter | Attaches the note. |
| ← or ↑ | Goes back to the previous capture. |
| → or ↓ | Skips to the next capture. |
| 1 to 9 | Selects a player, or an event when no players are offered. |
| 0 | Selects Nobody. |
| S | Switches the note between Private and Staff. |
| A | Saves the alias, the same as Remember Alias. |
| D | Discards the capture. |
| Esc | Closes the Attach Sure Notes band. |
Related
- Notes and Visibility Where filed notes appear and who reads them.
- Team and Custom Rosters, Who Is at an Event The rosters that players are matched against.
- Home, Inbox The inbox count on Home.